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EPIC Ambulatory Specialist

Req #: 26241
Facility: Asante Physician Partners - Medford
Location: Medford, OR
Department: APP Ambulatory EPIC (2000-82008)
Category: Information Technology & Medical Informatics
Schedule: Full Time
Hours:
Target Salary Range: $58,178 - $72,738 annually
Union Position: No

Epic Ambulatory Specialist Position Overview

The EPIC Ambulatory Specialist is responsible for training, designing and development of education material for EPIC Ambulatory processes in practice sites to ensure maximization of utilization. This includes day to day oversight of user end training, upgrade education, coaching and problem solving. The EPIC Ambulatory Specialist will ensure the efficiency, accuracy, and staff competencies of EPIC Ambulatory use within multi-practice clinic setting.

Please note: In order to be considered for this position, qualified applicants will need to take and pass a proprietary assessment developed by Epic Systems Corporation.

As an Epic Ambulatory Specialist at Asante, you will have the opportunity to:

Assess employee learning needs and design material accordingly using a variety of tools and data courses to identify and understand employees training needs such as surveys, information interviews, focus groups and a review of existing resource materials

Implement training/education solutions, manage overall training projects and provide training/coaching

Collect data and reports on the overall effectiveness of the learning experience and report on effectiveness of training solutions

Communicate information from users, project stakeholders and vendors on product features and future development

Work with Epic representatives, application coordinators and end users to ensure applications meet organizations needs

QUALIFICATIONS

Education

Bachelors Degree in IT, Education or related field, or the equivalent combination education and experience (in lieu of a degree) is required

Masters degree in IT, Education or related field, preferred

Experience

Minimum 3 years of healthcare related experience in the area(s) of direct patient care, medical records, patient registration, scheduling, claims and/or information technology within a hospital or clinic - or the equivalent in education and experience is required

Excellent knowledge of adult training methods and training plan design required

Working knowledge of MS Office required

3 or more years EPIC Ambulatory Training in a medical setting that is an integrated health care system, preferred

Experience in increasingly responsible, enterprise level, complex business analysis and system development roles, preferred

Licensure/Certifications

Current Oregon Driver's license, proof of insurance and a safe driving record is required

Current EPIC certification, preferred

Skills and Abilities

Ability to take complicated information and explain in simple terms

Thorough understanding of EMR information as related to the success of an organization

Ability to trouble-shoot problems with a "can do" attitude

Demonstrated ability to work with a variety of people and communicate effectively

Strong written and verbal communication skills and great customer service skills

Compensation & Benefits

Competitive starting wage

Comprehensive benefits including medical, dental, vision, and wellness

Excellent retirement package with up to 6% employer contribution

Generous Personal Time Off (PTO)

Tuition reimbursement after one year of service

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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