Staff Assistant 2 - Lifeline
Staff Assistant 2 Opportunity Overview
Asante Lifeline is a medical alert service with Asante that is an easy-to-use, reliable device for calling personal assistance when and where our clients need it. The Staff Assistant 2 for Asante Lifeline provides administrative and sales support for the department. Excellent telephone and customer services skills are crucial in this role. Experience working with the senior population highly preferred.
This position is based out of the Lifeline office in Grants Pass, Oregon.
As a Staff Assistant 2 for Lifeline, you will have the opportunity to:
Answer customer and general population calls about the Lifeline service
Contact new prospects and/or subscribers and provide a good sales explanation of the Lifeline service
Prepare Lifeline paperwork and submit subscriber information to Lifeline
Work with walk-in customers
File Lifeline incident reports
Advise the manager of equipment and supply needs
Receive new equipment and label/add to inventory
Maintain accurate equipment information and assist with returns
Clean and maintain Lifeline equipment as well as other duties as assigned
High school education with 1 year of clerical and computer applications training - or equivalent experience is required. Associates degree in office sciences, business or related area is preferred.
3-5 years progressive clerical experience is required
Experience with Microsoft Word, Excel or PowerPoint and experience coordinating projects
Possession of a valid Oregon Drivers' License with proof of safe driving record for the past 10 years and proof of insurance is required
Compensation & Benefits:
Comprehensive benefits including medical, dental and vision care
Excellent retirement package with up to a 6% employer contribution
Generous work/life balance incentive
Tuition reimbursement after one year of service
About Asante and Southern Oregon
Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.
At Asante we are defined by our values traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.