Referral Representative Position Overview
The Referral Representative functions primarily to expedite the administrative requirements for patient referrals, dealing directly with health plans, and to ensure proper insurance payment for services. The position will also perform incidental tasks related to charge entry and statistical tracking. This position is located at Asante Three Rivers Medical Center in the Rehab Services department in Grants Pass.
Associate's degree or equivalent
Bachelor's degree preferred
3 years experience in health care, insurance or a worker's compensation setting involving insurance authorization, referral processes and coding. Experience with computers such as PC and MS Windows. Experience in office technology
Experience in specific hiring department specialty such as Rehabilitation or Work Health preferred
CEC : Claims Examiner Certification (CEC) issued by State of Oregon preferred
Ability to process information, problem-solve individually and within a team setting, prioritize tasks appropriately and manage time well
Must be able to handle conflict well.
Ability to keep up with a fast paced environment
Understanding of medical terminology, CPT and ICD-10 coding
Ability to use Asante charge entry system
Excellent customer relations skills required
Ability to communicate effectively both verbally and in writing
Must be able to flex work schedule as needed
Ability to provide leadership as directed
Understanding of ICD-10
Bilingual in English/Spanish preferred
Compensation & Benefits
Excellent salary, including bonus potential
Comprehensive benefits including medical, dental and vision care
Excellent retirement package with up to a 6% employer contribution
Generous work/life balance incentive
Tuition reimbursement after one year of service
Asante is one of the top 15 health systems in the nation and the largest healthcare provider in nine counties. We are locally owned and based in beautiful Southern Oregon. We provide comprehensive medical care to more than 580,000 people throughout southern Oregon and northern California. Our facilities employ over 5000 people and include Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners, and additional healthcare partnerships throughout the region.
At Asante we believe that we are defined by our values the traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.