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Lab Information Specialist

Req #: 26579
Facility: Asante Rogue Regional Medical Center
Location: Medford, OR
Department: Lab Outreach ARRMC (1000-70306)
Category: Laboratory Services
Schedule: On Call
Hours: 0
Target Salary Range: $13.39 - $16.84
Union Position: No

Lab Information Specialist Position Overview

The Lab Information Specialist acts as a resource and facilitates communication with clients and laboratory staff to enhance laboratory services in part by providing current laboratory information to all clients through effective maintenance of procedure manuals, LIS resources, specimen requirements and ordering instructions.

The Lab Info Specialist also ensures accurate documentation of laboratory processes. This involves maintaining phone logs in order to document relevant details of all incoming phone calls; responding to requests for test results in a timely manner; maintaining and administering a system of obtaining written provider orders; and maintaining and administering a system of yearly revalidation and updating of standing orders. This role also includes billing-related responsibilities such as assisting with manual entry of charges for referred tests and other charges and assisting with coding (ICD-9) research of laboratory accounts - including following up with providers submitting orders with no codes or invalid codes and providing coders with accurate and timely coding information.

This is a highly administrative role which requires good typing skills, collaborative behavior with the staff, the ability to work with minimal supervision and excellent communication skills both verbal and written.



High School diploma or equivalent


  • 1 year laboratory experience or experience in related field is required
  • Knowledge of billing procedures and requirements for Medicare, Medicaid, primary/secondary insurance and institutional accounts, preferred
  • Previous clinical laboratory experience, preferred
  • Medical Laboratory Assistant (MLA) certified by the American Society for Clinical Pathology Board of Certification (ASCP-BOC), preferred

Compensation & Benefits

Competitive starting wage

Comprehensive benefits including medical, dental, vision, and wellness

Excellent retirement package with up to 6% employer contribution

Generous Earned Time Off

Tuition reimbursement after one year of service

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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