Volunteer Program Specialist - ACH
Asante Ashland Community Hospital, located in Ashland, Oregon, is a 49-bed community hospital that features a birthing center, surgery center, diagnostic imaging, a laboratory, respiratory testing and surgery. Outpatient services include internal medicine, home health and hospice care, wound care, and hyperbaric medicine. Founded in 1907, the hospital has grown and evolved to meet the changing needs of the community and the changing demands of healthcare. One thing that has remained constant, however, is our commitment to our mission of improving the health of our patients and of the community we serve. Our mission is simple: "Asante exists to provide quality healthcare services in a compassionate manner, valued by the communities we serve."
At Asante we believe that we are defined by our values the traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service Teamwork
The Volunteer Program Specialists responsible for managing the volunteer program of Asante Ashland Community Hospital including organizing, coordinating, implementing and recognizing the organization's volunteer activities in partnership with the volunteers, patients, physicians, employees and the community in support of AACH's patient-centered care philosophy.
Experience: Volunteer or program coordination experience. Knowledge of volunteer administration. Ability to organize, assume and delegate responsibility, relate effectively with people of diverse socio-economic backgrounds, skills and abilities, and communicate skillfully and effectively. Literate in computer skills. Knowledge in training and education principles, adept at public speaking. Preferred: Prior healthcare experience. Prior patient experience coordination.
Licensure: Possession of a valid Oregon Driver's License with proof of safe driving record for the past ten years and proof of insurance
Core Competencies: Ability to work in a team environment. Ability to speak, read, write legibly, follow verbal or written instructions and perform basic math. Computer proficient (word, spreadsheet, data base, e-mail and Epic). Demonstrated facilitation, coordination and leadership skills. Ability to plan, organize and prioritize. Ability to collect, maintain and analyze data. Knowledge of state and federal regulations. Ability to provide constructive feedback and coaching to volunteers. Knowledge of best practices related to volunteerism in a patient centered care environment. Knowledge of accreditation standards. Ability to respond to common inquiries or complaints.