The Asante Physician Partners Referral Coordinator acts as a multi-skilled employee responsible for caring for all patients and facilitating their follow-up care. Responsibilities include: learning and maintaining knowledge of community resources for referral and coordinating referrals with referring clinics and physicians. In addition, the referral coordinator will assist with reception, telephone calls, scheduling, and assisting medical assistants with basic back-office responsibilities.
This position is based out of the Asante Contact Center in Medford, Oregon.
Experience: 1-3 years experience in healthcare or medical office setting or equivalent combination of education/experience. Working knowledge of office procedures. Experience must include front desk responsibilities. Able to operate fax, copier. Multi-phone line experience. Experience using computers such as PC and MS Windows.
Education: High school diploma or equivalent. Medical terminology from an approved school or course, or demonstrated proficiency. Demonstrated competency in ICD-9 coding/CPT codes.