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Informatics Specialist (Clinical Informatics Training)

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Req #: 9367
Entity: Asante Corporate
Location: Medford, OR
Department: Clinical Informatics Training
Shift: Primarily Mon - Fri / 8AM - 5PM
Union Position: No
FTE: 1.000000
Schedule: Full Time
Salary: $33.91 - $46.63 depending on qualifications

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Informatics Specialist (Clinical Informatics Training)

Additional Position Details: This position will be for Asante's outpatient team and responsible for clinic rounding as well as assisting support of Epic and other clinical applications.

Why Asante

Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.

Position Summary

The Informatics Specialist is responsible for promoting the understanding, integration and application of information technology tools in healthcare settings. This includes day-to-day oversight of end user training, upgrade education, coaching, and problem solving. The Informatics Specialists analyzes, designs, develops, tests, implements and provides ongoing support of assigned system applications (i.e. Epic, Dragon, and Halo). The Informatics Specialist acts as a liaison between clinical care and information technology, supporting all care givers in the implementation, learning, use, adoption and optimization of clinical technologies.

Please Note: For this role, driving between locations is required. Rotation on a call schedule may also be required.

As an Informatics Specialist, you will have the opportunity to:

  • Coordinate and work with Epic representatives, application coordinators, and end users to ensure applications meet organizational and end user needs
  • Implement training/education solutions and manage overall training projects and provide training/coaching
  • Assesses end users learning needs, and designs materials accordingly, and presents those learning solutions in a manner that both engages the learner and produces desired outcomes
  • Document internal procedures to use in conjunction with Epic and other assigned applications including developing and maintaining end user training material on clinical applications; and assisting with the design and updating of resources on company intranet to assist end users
  • Work with the software and systems to include analyzing, preparing, and monitoring requested enhancements and new releases; evaluating and examining information regarding potential system enhancements; and instructing providers on system functions and interfaces



  • Bachelor's degree, or the equivalent in education and/or experience, is required
  • Must obtain Epic Proficiency within 6 months of hire


  • 3 years of education related experience or 3 years of healthcare related experience in the area(s) of direct patient care, medical records, patient registration, scheduling, claims and/or information technology within a hospital or clinic or the equivalent of education and experience.
  • Experience with Microsoft Office programs (Word, Excel, PowerPoint) required
  • Must be comfortable training in both group settings and one-on-one (with end users)


  • Possession of a valid Driver's License with proof of safe driving record for the past ten years and proof of auto insurance is required

What We Offer

  • Competitive starting wage
  • Comprehensive benefits including medical, dental, vision, and wellness
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 600,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 6,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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