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Gift Shop Customer Service Representative

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Req #: 13529
Entity: Asante Rogue Regional Medical Center
Location: Medford, OR
Department: Aux Gift Shop
Shift: Primarily Mon - Fri / 8AM - 5PM
Union Position: No
FTE: 1.000000
Schedule: Full Time
Salary: $15.00 - $20.61 depending on qualifications

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Gift Shop Customer Service Representative

FTE: 1.0


Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence. All three Asante hospitals have earned five stars from CMS for overall quality -- the top rating given. In fact, Asante accounts for three of the five Oregon hospitals to achieve this rare honor.


The Gift Shop Customer Service Representative actively demonstrates personal daily involvement, visibility, open mindedness, maturity, professionalism and a sense of urgency in dealing with both external and internal customers. They can identify customer needs, manage multiple interruptions and prioritize requests. Daily duties include carrying inventory to the gift shop up to 50lbs, moving up and down ladders, and operating and balancing a Point of Sale system. Retail merchandising and display experience is preferred.



  • High school diploma or equivalent


  • 2 years of previous customer service or related on the job experience, such as secretarial/clerical experience in a fast paced, professional environment

Working Environment / Physical Requirements

  • This position requires continuous physical exertion including the ability to lift, push or pull over 50 pounds, bending and stretching and other awkward physical movements as well as moving up and down ladders.

What We Offer

  • Competitive starting wage
  • Comprehensive benefits including medical, dental, vision, and wellness
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 600,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 6,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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