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Hospital Ambassador

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Req #: 13697
Entity: Asante Rogue Regional Medical Center
Location: Medford, OR
Department: Security
Shift: Variable Schedule Days
Union Position: No
FTE: 0.500000
Schedule: Part Time
Salary: $18.09 - $22.62 depending on qualifications

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Hospital Ambassador

Additional Position Details: FTE: 0.5 = 20 hours per week | Part Time/benefited | Schedule is Saturday and Sunday 0700-1730 | An extra $0.99 per hour is paid on the base hourly rate for weekend hours.

Position Summary

The Hospital Ambassador is an integral member of the security/guest services team ensuring that patients, visitors, and guests are appropriately greeted and directed upon arrival at Asante facilities. The Ambassador provides top-notch customer service and promotes a positive image for the hospital and health system. Responsibilities include directing guests to designated parking areas and enforcing parking rules and regulations as needed; guiding guests to their intended destinations within the hospital; and aiding immobile guests and visitors safely and courteously by providing wheelchair assistance as needed. The ambassador acts as the face of Asante and responds to the needs of patients, volunteers, and visitors with the highest level of customer service by providing courteous and timely information, direction, and assistance.

Position Requirements

  • High School Diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as required for the position.
  • Customer service experience and ability to effectively problem solve.
  • Demonstrates an approachable and authoritative demeanor.

Working Conditions

  • This role requires the stamina to stand for prolonged periods of time and the strength to assist with wheelchairs or other medical devices.

What We Offer for Full-time and Part-time Positions

  • Competitive starting wage.
  • Comprehensive Total Rewards package including medical, dental, vision, and wellness; retirement plan with up to a 6% employer contribution; and a generous paid time off policy that increases with years of service.
  • Tuition Reimbursement after 1 year of service.

Why Asante

Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence. For more on our story and award-winning health care, click HERE.

More About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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