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Patient Access Rep 2 Outpatient (Patient Registration)

Req #: 15314
Entity: Asante Corporate
Location: Grants Pass, OR
Department: Patient Registration
Shift: Variable Hours/Variable Days
Union Position: No
FTE: 0.000001
Schedule: On Call
Salary: Depending on qualifications

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Patient Access Rep 2 Outpatient (Patient Registration)

Additional Position Details: FTE: 0.000001 | On Call | Variable Hours/Variable Days | Department hours are 0515-1930 (5:15am-7:30pm), Monday- Friday with an occasional Saturday

We will consider candidates at either the PAR1 or PAR2 levels for this position. Requirements for each level noted below. Salary is based on years of relevant experience and level of position.


PAR1: Starting wage is $18.10-$24.89 per hour, depending on experience

PAR2:Starting wage is $19.27- $26.50 per hour, depending on experience

Why Asante

Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.

Position Summary

The Patient Access Representative (PAR) provides customer-service coverage in centralized registration areas such as front office, outpatient, inpatient, and emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. In this role, the Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients - while always maintaining patient relations, customer satisfaction, and Asante's financial solvency.

Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:

  • Appointment scheduling
  • Registration and insurance verification
  • Telephone coverage and data entry
  • Filing protected health information (PHI)
  • Patient referrals and point-of-service collections



  • Associate degree in business, healthcare, or related field is preferred



  • Minimum 1 year of experience with 2080 fulfilled hours in Patient Access Rep level 1 role or equivalent.


  • Previous patient registration experience - OR - related customer service, administrative, and/or data entry experience, is required


  • Certified Healthcare Access Associate through the National Association of Healthcare Access Management, preferred

What We Offer Our Flexible Workforce (Per diem/On-call)

  • Competitive starting wage
  • An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
  • Benefit option available through the Asante Flexible Workforce plan
  • Excellent retirement package with up to a 6% employer contribution

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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