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Req #: 19863
Entity: Asante Rogue Regional Medical Center
Location: Medford, OR
Department: Imaging Admin
Shift: 1st Shift - Days
Union Position: No
FTE: 0.500000
Schedule: Part Time
Salary: Depending on qualifications
Patient Service Rep 2 ARRMC (Imaging Admin)
Additional Position Details: FTE: 0.500000 | Part Time | 20 hours per week | Wednesday 1200-1600 (12pm-4pm), Thursday and Friday 0700-1600 (7am-4pm)
Under general supervision, the Patient Service Rep II performs a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, directing patients and visitors; scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients; serving as liaison between patient and medical support staff; functioning as cashier, receptionist and referral clerk as well as maintaining records and completing data entry; monitoring office services and supplies. The Patient Service Rep II will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this position.
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