Patient Access Rep 1 ED (Patient Registration)

Patient Access Rep 1 ED (Patient Registration)

Additional Position Details: FTE: 0.600000 | 24 hours per week | Part Time | 3rd Shift - Nights | This position is Sunday and Monday nights/1900-0730 (7 pm-7:30am)

Starting Wage: $18.09-$24.88 per hour, depending on experience

Position Summary

The Emergency Department Patient Access Representative provides customer-service coverage in emergency department locations of Asante and assumes the responsibility for the successful financial outcomes of all patient services. In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients, while always being aware of maintaining patient relations, customer satisfaction, and Asante's financial solvency.

Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:

• Appointment scheduling
• Registration and insurance verification
• Telephone coverage and data entry
• Filing protected health information (PHI)
• Patient referrals and point-of-service collections

Qualifications

Education

• High School Diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as required for the position, required
• Associate's degree in business, healthcare, or related field, preferred

Experience

• Patient registration or related customer service, administrative, and/or data entry experience, required

Licensure/Certifications

• Certified Healthcare Access Associate through the National Association of Healthcare Access Management, preferred

What We Offer for Full-time and Part-time Positions

• Competitive starting wage
• Comprehensive benefits including medical, dental, vision, and wellness
• Excellent retirement package with up to 6% employer contribution
• Generous Earned Time Off
• Tuition reimbursement after one year of service

Explore Asante more by visiting www.asante.org/careers

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.