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Clinical Patient Service Representative (Cancer Center)

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Req #: 8053
Entity: Asante Rogue Regional Medical Center
Location: Medford, OR
Department: Cancer Center Clinic
Shift: Primarily Mon - Fri / 8AM - 5PM
Union Position: No
FTE: 1.000000
Schedule: Full Time
Salary: $17.74 - $24.39 depending on qualifications

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Clinical Patient Service Representative (Cancer Center)

Additional Position Details: This Clinical Patient Service Representative position is at the new, state of the art Cancer Center in Medford.


WHY ASANTE

Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.

POSITION SUMMARY

The Clinical Patient Services Representative (CPSR), under general supervision, is a multi-tasking position performing a variety of support functions of medical clinics. The CPSR will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each visit. Other responsibilities include assisting medical providers and working closely with patients in preparation for examinations to provide medical care; performing patient intake and routine tests; completing paperwork assigned by the Provider; assisting the front office as needed; and conducting patient calls as requested.

QUALIFICATIONS

Education

  • High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as required for the position

Experience

  • Minimum of 2 years of relevant front desk customer-related experience in a healthcare setting is required

Certifications

BLS: Basic Life Support for the Healthcare Provider certified through the American Heart Associations (AHA) required within 90 days of start date

What We Offer for Full and Part-Time Positions

  • Competitive starting wage
  • Comprehensive benefits including medical, dental, vision, and wellness
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service

What We Offer Our Flexible Workforce (Per diem/On-call)

  • Competitive starting wage
  • An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
  • Benefit option available through the Asante Flexible Workforce plan
  • Excellent retirement package with up to a 6% employer contribution

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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