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Epic Analyst - Beaker Team

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Req #: 8188
Entity: Asante Corporate
Location: Medford, OR
Department: ITS Informatics & APP Svcs
Shift: Primarily Mon - Fri / 8AM - 5PM
Union Position: No
FTE: 1.000000
Schedule: Full Time
Salary: Depending on qualifications

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Epic Analyst - Beaker Team

Additional Position Details:

This position is NOT remote

For the Epic Analyst positions, wage is based on years of relevant experience as well as the level of the position. Depending upon a candidate's qualifications, we may hire at the Associate level, the Analyst level, or the Senior Analyst level. Details on the qualifications for each level are noted below.


Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.


The Epic Analyst designs, analyzes, develops, tests, implements, and/or provides tier two technical assistance of assigned system applications. In this role, the Epic Analyst consults with Epic representatives, application coordinators, supervisors and end users to configure and build Epic software and applications to meet organizational and client needs; troubleshoots problems, offers solutions and recommends a course of action to address the issues and needs of the end user and to achieve client and/or hospital specifications for Epic applications; and develops and modifies procedures to solve complex data processing problems and/or prepare detailed specifications from which programs will be written.

Please Note: This position is for the Epic Beaker Team and prior experience working in a laboratory setting is desired. This position will be expected to take 24/7 on-call support for a week at a time in rotation with the other members of the team. On-call rotation will begin when the staff member and Team Lead feel the level of skill has been achieved to triage and support end user critical needs

Epic Analysts will be required to acquire Epic Proficiency within 3 months of hire. Will also be required to complete annual Epic Proficiency requirements.

Please Note: To be considered for this position, qualified applicants will need to take and pass a proprietary assessment developed by Epic Systems Corporation if not already certified.



  • Bachelor's degree in computer science or related field, or equivalent in education and/or experience is required for Analyst and Sr. Analyst level
      • Associates or equivalent required for the Associate Epic Analyst level


  • Minimum 3 years of healthcare related experience in the area(s) of direct patient care, medical records, patient registration, scheduling, claims and/or information technology within a hospital or clinic, or the equivalent in education and experience, is required for Analyst level
      • 1 year required for the Associate Epic Analyst level
      • 5 years required for Sr. Analyst level
  • Experience with Microsoft Office programs (Word, Excel, PowerPoint) required
  • Working experience in a healthcare environment such as healthcare operations, clinical areas, or information services, preferred
  • Experience with programming, system analysis, configuration, system implementation, and/or application support, preferred
  • Knowledge of the systems lifecycle, client-server technologies, clinical workflows and PC application support, preferred
  • Experience with Visio, preferred

Other Required Qualifications

  • Ability to exercise discretion and independent judgment in a variety of decision-making scenarios
  • Ability to work independently with little or no day-to-day supervision
  • Ability to conceptualize the visual effect of the product and how it will be used
  • Comfortable presenting in front of a group
  • Good attention to detail and ability to probe for information to fully understand the needs of the customer
  • Ability to solve problems and troubleshoot issues with a 'can do' attitude
  • Strong organizational and prioritizing skills
  • Ability to be a self-starter and work independently, but also know when to escalate issues
  • Ability to work within a team and to manage conflict
  • Excellent written and verbal communication skills

What We Offer

  • Competitive starting wage
  • Comprehensive benefits including medical, dental, vision, and wellness
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values - traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

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