Req #: 8630
Entity: Asante Ashland Community Hospital
Location: Ashland, OR
Shift: Variable Schedule Days
Union Position: No
Schedule: Full Time
Salary: Depending on qualifications
Clinical Patient Service Rep - Radiology
Additional Position Details:
For this role, candidates at the Patient Service Rep 1 or 2 levels may be considered as well. Qualifications for those levels noted below. Salary is based on level of position and years of relevant experience.
Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.
The Clinical Patient Service Representative (CPSR), under general supervision, is a multi-tasking position performing a variety of support functions of medical clinics. The CPSR will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each visit. Other responsibilities include assisting medical providers and working closely with patients in preparation for examinations to provide medical care; performing patient intake and routine tests; completing paperwork assigned by the Provider; assisting the front office as needed; and conducting patient calls as requested.
For the PSR-1 level: Previous clerical, administrative, healthcare, or customer service experience, or the equivalent in education, is required.
For the PSR-2 level: 2 years of relevant front desk customer-related experience, preferably in a healthcare setting, is required.
BLS: Basic Life Support for the Healthcare Provider certified through the American Heart Associations (AHA) required within 90 days of start date
Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.
At Asante we are defined by our values - traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service - Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.